CareLink Health

Healthcare

CareLink needed telemedicine capabilities fast—COVID made that obvious. But they'd been burned by agencies who didn't understand healthcare compliance. We had to build something that actually worked in a clinical setting.

8 months
50K+
Monthly Patients
80%
AI Triage Rate
8 min
Avg Wait Time
REC14:23
HD 1080p
You

The Challenge

Previous vendors had built a nice-looking app that was completely unusable in practice. Doctors couldn't integrate it with their EHR. The AI triage was a joke—it just matched keywords. And their HIPAA compliance was held together with prayers.

Our Solution

We spent two weeks shadowing clinicians before writing any code. Built proper HL7 FHIR integrations, an AI triage that actually understands symptoms (not just keywords), and infrastructure that would pass a serious audit.

Key Results

50,000+ patient interactions monthly
AI handles 80% of initial triage
Full HIPAA compliance (we have the audit to prove it)
Average wait time dropped from 45 min to 8 min

Technology Stack

Frontend

React NativeTypeScriptExpo

Backend

Node.jsPythonPostgreSQL

Cloud

Google CloudCloud RunCloud SQL

Other

WebRTCTensorFlowHL7 FHIR

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